Last Updated: July 26, 2026

Welcome to True North Innovations LLC ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect:

Name

Email address

Phone number

Business name

Appointment information

Information you voluntarily submit through forms

Usage data such as browser type, IP address, device information, and pages visited

If you communicate with our AI receptionist, we may collect information provided during the conversation, including contact details and appointment requests.

How We Use Your Information

We use your information to:

Respond to inquiries

Schedule consultations

Deliver our services

Improve our website and customer experience

Send appointment confirmations and reminders

Send requested communications

Maintain security and prevent fraud

Comply with legal obligations

SMS Communications

If you provide your phone number, you may receive text messages related to appointments, reminders, or requested information.

Message and data rates may apply.

You may opt out at any time by replying STOP.

AI Conversations

Some communications may be handled by an AI-powered voice assistant. Information shared during these conversations may be processed for scheduling, customer service, quality assurance, and service improvement.

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers including services for:

Website hosting

Payment processing

Calendar scheduling

Email communications

SMS messaging

Analytics

These providers may process information only as necessary to provide their services.

Data Security

We implement commercially reasonable safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

Request access to your information

Request corrections

Request deletion

Withdraw consent where applicable

Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact

True North Innovations LLC